TMT
poses gallery
media delivery guide
we're so excited for you to enjoy your media!
This page will help you know what to do with each of your media links
and answer common questions about how to download, print, and share.
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photos
Digital Photo Gallery
Your final, edited photos are all arranged and delivered in your personal PASS Gallery. There is so much you can do with this link!
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Share - Send this link to all of your family and friends so they can see your beautiful photos! At the bottom of your album there is an option to SHARE GALLERY. You can also post your favorites on social media! Don't forget to tag us!
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Print - Choose your favorites, add them to your cart, and you can order professionally printed photos directly from your PASS album and they will deliver them right to your door! (You also retain the printing rights to your photos, so if you prefer to have them printed someplace else, you are free to do that! We definitely recommend finding a professional lab. In-store printing services often have inconsistent quality, and we want you to have the best!)
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Download your Photos - We highly recommend that you download your whole album, right away. You can save them to your hard drive, a cloud storage account, or a flash drive. We don't have plans to delete your edited photos anytime soon, but it's always best to have your own copy of these precious memories! When you click the down arrow at the top of your album you have the option to select multiple photos or download them all in High Res.
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Order an album - We have skilled album designers who will design a photobook album as a complimentary service for you. All you have to do is select your favorite photos and tell us how many spreads you want and we will create an album for you to review. From there you can request any changes and order your photobook album! Additionally, you can order directly from your PASS album to enjoy beautiful, professionally printed photos, canvases, and many other printed products delivered to your door.
videos
Videos
If you have Photography services with us, your final, edited videos are delivered in your PASS Album. If you do not have photo services with us, your edited videos are delivered via YouTube and direct download links. With these links, you can:
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Share - Send these links to all of your family and friends so they can see your beautiful videos! You can even post these links on social media. Don't forget to tag us!
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Download your Edited Videos - We highly recommend that you download your videos right away. You can save them to your hard drive, a cloud storage account, or a flash drive. We don't have plans to delete your edited video(s) anytime soon, but it's always best to have your own copy of these precious memories!
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The easiest way to download your video(s) is to open the direct download links in the email you received with your video delivery. This will take you to a DropBox link and you can easily save this to your computer.
NOTE: You will not have the option to download from a phone, this must be done from a PC or Mac.
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Raw Video Folder
All our video packages include RAW video footage. You will receive a link to the folder containing all your RAW footage in DropBox.
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Download your RAW video clips - We will deliver all the RAW video files that your videographer captured for you. These are unedited, video clips and include any on-camera audio. Because of the large file size of raw video files we are not able to keep these files on our servers for longer then 3 months. We suggest that you download them to your computer, cloud storage, or a flash drive as soon as possible, just to be sure that you have them saved on your end.
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The best way to download your RAW video footage so that you will have it saved is to purchase an inexpensive flash drive. These can be found on Amazon or other retailers. 128GB is most often enough space to download your RAW video footage.
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Once you have the flash drive, follow the link to your footage that you received in your final delivery email.
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To download all of your RAW video clips, click on the drop down next to the RAW folder. This will give you the option to download everything all at once. You can also download individual files.
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Once you click Download you should see a box in the bottom right corner telling you that your files are being saved as a zip file.
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Once the zip file has been created (this might take a little while) you will have the option to save the zip file(s).
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Select the correct drive and then choose Save. Once the zip file has been saved you will have a flash drive with all your files saved. When you want to view them you just click on the saved zip file and you will see the videos in that zip file.
This process will also work when downloading your edited highlight and social media teaser videos.
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